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SUSTAINABILITY | Read Our Commitment
Information on customer services such as help with deliveries, webshop errors and other useful information
How and why biochar is sustainable and good for climate change. Q&A on the burning (!) questions people want answers for before they work with a biochar supplier.
We continue to deliver via our chosen courier Parcelforce. Courier services currently working to normal 48-hour turnaround.
You can pay using all the usual credit cards.
Almost all online webshops use a third-party 'Gateway' to handle card payments. The 'gateway' checks and ensures your card details are safe. Some customers reach our payment gateway and get confused because it says Paypal.
If the item comes up as "[not available]" - please go back to the checkout and check the item is showing as "in stock". If it is, please email us - we will need to do a quick update of the data at our end. If you are short on time - try one of the other pack sizes.
Why do we use woven plastic sacks and tape our cardboard boxes with using plastic tape?
The SoilFixer approach is to make eco-friendly, natural soil additives and fertilisers that help gardeners and growers improve soil fertility and, hence, increase the quality and quantity of flowers, fruit, vegetables, crops, and so on.
0345 055 8433
We provide you with fast and free delivery regardless of the product size and value.
We are strongly committed to the security of your payments. See here for more information.
We offer 100% money-back guarantee within 30 days of payment.
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