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Customer Services - website error codes

If the item comes up as "[not available]" - please go back to the checkout and check the item is showing as "in stock". If it is, please email us - we will need to do a quick update of the data at our end. If you are short on time - try one of the other pack sizes.

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Customer Services - How to pay by credit card

You can pay using all the usual credit cards. Almost all online webshops use a third-party 'Gateway' to handle card payments. The 'gateway' checks and ensures your card details are safe. Some customers reach our payment gateway and get confused because it says Paypal.

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Is Biochar Sustainable?

How and why biochar is sustainable and good for climate change. Q&A on the burning (!) questions people want answers for before they work with a biochar supplier.

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EarthShot Winner, Clean Air: TakaChar

Congratulations to Takachar (India) for winning the EarthShot prize for clean air.

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Using biochar to grow vegetables

Using biochar will not only benefit your edibles, it will provide long-term benefits to your soil too.

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How can we transfer regenerative farming practices into our gardens?

Whilst our garden soil is not in crisis we do need to be mindful about how we work it and what we put in it.

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Peat compost - What's the alternative?

From 2024 sales of compost containing peat will be banned in the UK.

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How gardeners can help to combat climate change using biochar

Businesses and industry have been set the mammoth task of reaching net-zero carbon emissions by 2050 and there are hundreds of research projects investigating how to take CO2 out of the atmosphere and store it somewhere (usually underground!).

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Kiss The Ground

Kiss The Ground - a new film on Soil looking at how it is essential to our life on Earth.

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A guide to liquid and solid fertilisers

We've taken an in-depth look at the advantages and disadvantages of solid and liquid fertilisers.

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